Personal Information Management
To keep customers’ personal information accurate and up-to-date and to prevent unauthorized access that may lead to loss, damage, falsification, or leakage of personal information, R-JAPAN will take necessary measures such as maintaining a security system, developing a management system, and thoroughly educating employees. With the implementation of safety measures, we strictly manage personal information.
Purpose of Use of Personal Information
Personal information received from customers will be used to contact the customers (ie.by email or phone call, etc.) to send relevant materials to customers and answer their questions and provide information about the procedure.
Prohibition of Disclosure and Providing of Personal Information to Third Party
R-JAPAN will manage the personal information we receive from our customers responsibly and will not disclose personal information to any third party, except in the following cases
・When the customer gives their consent
・When disclosing information to contractors to whom we outsource our services in order to fulfill services requested by the customer.
・When disclosure for is required by law.
Security Measures for Personal Information
R-JAPAN take all possible security measures to ensure the accuracy and safety of personal information.
Inquiry of Personal Information of Customers
If a customer wishes to inquire about, correct, or delete their own personal information, we will comply to the request after confirming the identity of the customer.
Compliance with relevant laws, regulations, and codes of conduct as well as amendments to such laws, regulations, and codes
R-JAPAN will comply with Japanese laws, regulations, and codes of conducts applicable to personal information in our possession and will review and improve the contents of this policy as appropriate.